Privacy Policy
Effective Date: January 1, 2025
Let's Be LLC ("we," "us," or "our") operates the application Seika, located at https://seika.pro (the "Service").
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.
By accessing or using Seika, you agree to the collection and use of information in accordance with this policy.
1. Definitions
To help you understand this policy, we distinguish between two types of users:
- "Clients": Companies or individuals who register for an account with Seika to create surveys, collect testimonials, and build case studies.
- "Respondents": Individuals who complete surveys or record video testimonials created by our Clients.
2. Information We Collect
We collect information in the following ways:
A. Information Provided by Clients
When you register as a Client, we may collect:
- Account Information: Name, email address, company name, and password.
- Billing Information: Credit card details and billing address (processed by our third-party payment processors; we do not store full credit card numbers).
- Content: Text, images, and data you upload to create case studies or surveys.
B. Information Provided by Respondents
When a Respondent interacts with a survey or tool created via Seika, we collect:
- Survey Responses: Answers to questions, ratings, and feedback provided in text forms.
- Video and Audio Content: Video testimonials and voice recordings submitted through the Service.
- Contact Information: Name, email address, job title, and company (if requested by the Client).
- Consent Records: Records of consent provided for the use of testimonials or likeness.
C. Information Collected Automatically
When you access the Service (as a Client or Respondent), we may automatically collect:
- Usage Data: IP address, browser type, operating system, referring URLs, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect usage data.
3. How We Use Your Information
We use the information we collect for the following purposes:
For Clients:
- To provide, operate, and maintain our Service
- To process transactions and manage your account
- To communicate with you about your account or our Service
- To provide customer support
- To send promotional communications (with your consent)
- To improve our Service and develop new features
- To comply with legal obligations
For Respondents:
- To facilitate the collection of survey responses and testimonials
- To provide the survey or testimonial recording tools
- To process and store responses on behalf of our Clients
- To communicate about the survey or testimonial request (if authorized by the Client)
4. How We Share Your Information
We may share your information in the following circumstances:
- With Clients: Respondent information is shared with the Client who created the survey or testimonial request.
- Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processors, cloud storage providers, email services).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Consent: We may share information with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to:
- Provide our Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
Clients can delete their account data through their account settings. Respondent data is retained according to the Client's retention settings.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
To exercise these rights, please contact us at support@seika.pro.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: