Terms of Service
Last Updated: January 1, 2025
Welcome to Seika, operated by Let's Be LLC ("we," "us," or "our").
By accessing or using our website located at https://seika.pro (the "Site") and our software-as-a-service platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
1. Definitions
- "Client" refers to the company, entity, or individual creating an account to use the Service for business purposes (creating surveys, collecting testimonials).
- "Respondent" refers to an individual who interacts with a Client's survey, submits a video testimonial, or provides feedback through the Service.
- "User" refers to both Clients and Respondents collectively.
- "User Content" refers to any text, videos, images, or data uploaded to the Service by Clients or Respondents.
2. Account Registration
To access the core features of Seika, Clients must register for an account.
- Eligibility: You must be at least 18 years old to use the Service.
- Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account.
- Accuracy: You agree to provide accurate, current, and complete information during the registration process.
3. Subscription and Payment
- Fees: Access to certain features of Seika requires a subscription. You agree to pay all fees associated with your chosen subscription plan.
- Billing: Payments are processed through third-party payment processors. Subscriptions automatically renew unless canceled before the renewal date.
- Refunds: Except as required by law, all fees are non-refundable.
- Price Changes: We reserve the right to change our pricing. We will provide notice of any price changes at least 30 days in advance.
4. User Content and Video Testimonials
A. Ownership
You retain ownership of the content you upload.
- Client Content: Clients own the case studies and surveys they create.
- Respondent Content: Respondents retain ownership of their video testimonials and survey responses, subject to permissions granted to Clients.
B. License to Use
- Service License: By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your content solely for the purpose of providing the Service.
- Respondent License to Clients: Respondents grant Clients permission to use their testimonials and survey responses for marketing and business purposes as outlined in the consent form provided during submission.
C. Content Guidelines
You agree not to upload content that:
- Violates any applicable laws or regulations
- Infringes on intellectual property rights
- Contains defamatory, obscene, or offensive material
- Contains malicious code or viruses
- Misrepresents your identity or affiliation
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service or its related systems
- Interfere with or disrupt the Service
- Use automated means to access the Service without our permission
- Impersonate another person or entity
- Sell, resell, or redistribute access to the Service
6. Intellectual Property
- Our Property: The Service, including its design, features, and content (excluding User Content), is owned by Let's Be LLC and is protected by intellectual property laws.
- Feedback: Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation or attribution.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of the Service
- Uninterrupted or error-free operation
- Security of your data
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LET'S BE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, REGARDLESS OF THE CAUSE OF ACTION.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless Let's Be LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your User Content
- Your violation of any rights of another party
11. Termination
- By You: You may terminate your account at any time through your account settings.
- By Us: We may suspend or terminate your access to the Service immediately, without notice, for any violation of these Terms or for any other reason at our discretion.
- Effect: Upon termination, your right to use the Service ceases immediately. We may delete your account and data after termination.
12. Governing Law and Disputes
- Governing Law: These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
- Dispute Resolution: Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
- Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Site and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
14. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Let's Be LLC regarding the Service.
- Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall continue in full force.
- No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
- Assignment: You may not assign your rights under these Terms without our prior written consent.
15. Contact Information
For questions about these Terms of Service, please contact us at:
Note: By using Seika, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.